Shipping Policy

Effective Date: July 22, 2026

At MOUHAJJI LLC, we provide professional video editing services that are delivered entirely online. Because we do not sell physical products, this Shipping Policy explains how your completed projects are delivered.

Digital Delivery Only

MOUHAJJI LLC offers subscription-based video editing services that are delivered digitally. Clients upload their video files and project instructions through our online workflow, and completed projects are returned electronically.

No physical products are shipped.

Turnaround Time

Our standard turnaround time is approximately 48 hours for most editing requests. Delivery times may vary depending on:

• Project complexity

• File size and number of assets

• Revision requests

• Incomplete project instructions

• High demand or holiday periods

If additional time is required, we will notify you as soon as possible.

Delivery Methods

Completed projects may be delivered through one or more of the following methods:

• Secure cloud storage links

• File-sharing platforms

• Client portal or workspace

• Email (for smaller files)

Clients are responsible for downloading and backing up their completed files after delivery.

No Physical Shipping

Since all services are delivered digitally:

• No shipping fees are charged.

• No physical items are mailed.

• No shipping carriers are used.

• No tracking numbers are issued.

Delivery Issues

If you do not receive your completed project within the expected timeframe:

1. Check your email inbox, spam, or junk folder.

2. Contact our support team with your account information.

We will investigate the issue and ensure your project is delivered promptly.

Contact Us

If you have any questions about this Shipping Policy or your project delivery, please contact us:

MOUHAJJI LLC
501 Elm Tree Ln
Lexington, KY 40508
United States

Phone: +1 (364) 999-7372
Email: contact@mouhajji.store

We aim to respond to all inquiries within 1–2 business days.